Interactive Voice Response and Intelligent Virtual Assistant
Talkpath provides simple IVR features for touch tone digit call prompting but we also provide best of breed artificial intelligence enabled virtual assistants. Our IVA functionality integrates with Google’s Dialogflow, Microsoft’s Azure Bot Service, and Amazon’s Lex. We also provide custom fulfillment services to support IVA fulfillment tasks like processing payments, updating records and providing database record lookups. Contact us to schedule a demo today!
We support most any SIP device available on the market today. We also have the ability to provide custom support for legacy Avaya and Cisco phones via our dynamic on-premise TFTP services that provide a cloud based management interface for these legacy devices.
Whether you are new to internet phone systems or looking for a provider to achieve your business goals, Talkpath has all of the features you need to support your unique business, all at a competitive price.
Want to keep your current telecom equipment, reduce your current per line costs, all while positioning your company to easily grow beyond your current PBX limitations? Converting your traditional ISDN/PRI phone lines to SIP trunking to provide cost savings and add flexibility.
Texting continues to grow in popularity and customers want to engage with your company via texting
Our unified communication platform is SMS/MMS enabled. Talkpath can provide local, toll free and short code SMS/MMS enabled numbers. We also have the ability to create custom solutions based on your business needs.
Take control of your customer engagement experience
Dedicated Call Center features designed to give you control of your customer engagement through call queues, custom call routing, call agent management, and reporting. Call center features work in conjunction with our Virtual PBX solution and do not require additional investment.